PrimeTime Support

Gain access to our expert-level Smartsheet help desk.

So, you successfully deployed Smartsheet—but your team still has a million questions.

You know your team needs ongoing support, but hiring an in-house Smartsheet expert is costly.

Maintain your Smartsheet environment with our PrimeTime Support help desk.

Take advantage of our ticketing system to get the help you need—without the price tag of an in-house team.

Hire our help desk for 90 days or longer depending on your team’s needs and the phase of deployment you’re in.

Why Prime Consulting?

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Cost-effective services

Get a lightning-fast Smartsheet setup without a bank-breaking price.

  • Get your business up and running on Smartsheet affordably
  • Start saving time and money with our fast track deployment services
  • Make the most of your investment with our team of experts
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Personalized support

Trust our team to take you from 0 to 100 in days.

  • Your satisfaction is our #1 priority
  • Get the most out of Smartsheet with personalized support from our team
  • We’ll help you get started, answer questions, and overcome any challenges
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Flexible programs

Smarter, faster, and savvier.

  • We offer a variety of deployment options to fit your needs
  • Choose the level of support that’s right for you
  • Our programs are flexible to fit your organization’s structure
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Solutions that work for you

We’ll prioritize your tight deadlines—because we know some things just can’t wait.

  • Smartsheet is a flexible platform that can be customized to fit your unique needs
  • With our fast track deployment services, we can help you get up and running quickly and affordably
  • We offer a variety of support options to ensure you get the most out of your investment

Accelerate your Smartsheet add-on deployment with ease.

Discover how these add-ons can streamline workflows, save time, and empower your team to work smarter together.

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Calendar App

Visualize your schedule—your way. Create multiple views and color-coded categories for events.

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DataMesh

Automate repetitive data entry and cleanup tasks with just a few clicks. (Think of DataMesh as your virtual administrative assistant.)

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Data Shuttle

Always keep the big picture in sight. Automatically move data across platforms so you can make data-driven decisions quickly.

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DataTable

Unify siloed data from ERPs, CRMs, and databases. Collaborating on large data sets has never been easier!

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Dynamic View

Choose which data you share and when you share it with Dynamic View. Make sure your partners can view the info they need without getting lost in irrelevant data.

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Jira Connector

Customize your Smartsheet platform with connections to your favorite third-party apps, including Tableau, Excel, Sense, and Tibco Spotfire.

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Live Data Connector

Customize your Smartsheet platform with connections to your favorite third-party apps, including Tableau, Excel, Sense, and Tibco Spotfire.

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Microsoft Dynamics 365 Connector

Empower your teams to create their own flexible data workflows and watch their productivity skyrocket.

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Pivot App

Summarize and analyze large data sets in a snap. Identify key patterns, trends, and relationships between data points.

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Salesforce Connector

Enjoy the convenience of a two-way sync between Salesforce and Smartsheet. Gain real-time visibility into your Salesforce data.

Enhance your workflow with implementation support for these additional platforms:

Resource Management by Smartsheet

Build your dream team, coordinate project schedules, keep your budget on track, and forecast hiring needs with confidence.

Bridge by Smartsheet

Automate time-consuming business processes and share data across platforms with streamlined workflows that are customized to your organization’s needs.

Brandfolders by Smartsheet

Empower your marketing and creative teams to organize their assets and review their performance.

Keep our experts on speed dial with PrimeTime Support.

Discover how these add-ons can streamline workflows, save time, and empower your team to work smarter together.


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